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| English: Bonifacio High Street at Taguig City, Philippines (Photo credit: Wikipedia) |
America’s largest health insurer, UnitedHealth Group Inc., has set up a back office in Philippines to provide offshore critical business support services.
“We welcome UnitedHealth’s decision to transfer to Manila various labor-intensive, information technology-enabled business support functions,” said House Deputy Majority Leader Roman Romulo, a key backer of the booming business process outsourcing (BPO) industry in the Philippines.
“This is yet another strong vote of confidence in Philippines coming no less from a major American corporation in the US Dow Jones 30 (stock market index),” Romulo said.
Romulo said UnitedHealth, ranked No. 22 in the Fortune 500 largest US corporations by gross revenue, has began hiring Philippine staff, including Filipino registered nurses with hospital experience, BPO exposure, and who have active US licenses.
The nurses are being signed up to perform Philippine-based jobs as “nurse associates, clinical quality analysts and clinical managers.”
Romulo said UnitedHealth is also recruiting medical billing coordinators, medical coding specialists, healthcare experts, and customer service associates with BPO experience in a financial account or in handling human resource processes.
UnitedHealth’s move to relegate several business support activities to a new in-house center at the McKinley Hill Cyberpark in Taguig City came not long after Romulo predicted that a new US law enabling more Americans to obtain health insurance would boost the BPO sector in the Philippines.
In October, Romulo had expressed confidence that Obamacare would drive new demand for health insurance-related business support services in Manila.
http://www.mb.com.ph/articles/385111/biggest-us-health-insurer-sets-up-back-office-in-taguig#.UMJK7uSmj3w
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